Our Brands

Contact Us

What can we help you with?

Choose the Right Product

View of a living room with family members

Product Sales Support

Interested in purchasing APC products? Our Sales advisors are here to help you select the best products for your home or business needs.
Female IT professional using her digital tablet at a data center

Service Plan Sales Support

Maintain maximum efficiency and optimal performance for the products you love with 24/7 support.
A little girl fixing her robo car

Government & Education

Allow our public sector advisors to assist your organization with procuring APC products.
Business people discussing in office

Channel Partners & Resellers

We’re here to answer any questions about our Partner program benefits like price & availability or verification of your benefits.

Troubleshoot, Installation and Warranty

How to locate your product Model and Serial Number

The model number is not on the front of the unit, but can be found on a sticker on either the bottom or rear of your product. The location of the label as well as letter and number sequences will vary by model and product type.

Corporate Support

Two working professional discussing in office

Media Contacts

The APC media team are here to respond to calls and emails from professional journalists.
Team with hands together holding green plant

Corporate Headquarters

Schneider Electric United States
One Boston Place,
201 Washington Street, Suite 2700,
Boston, MA 02108

Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Monday-Friday between 8am – 8pm EST