According to the International Data Corporation (IDC), more than 60% of end user organizations want outside help in managing their edge deployments. They lack visibility. They lack experts at each location. Support their journey to the edge by offering new services for single-phase UPS systems.
What others are saying
Technology Sub-Category Winner: Power Protection and Management
Monitoring & Dispatch Services was recently named a 2020 CRN Product of the Year award.
Dan Coffman, CEO, UPS Protection, Inc.
"Thanks to Monitoring & Dispatch Services, we have been able to provide a full package service to our customers to relieve their staff from maintenance duties and give them the peace of mind to dedicate their time to their focused activities.”
Wayne St. Jacques, VP, Managed & Executive Services, ePlus
“Extending our Managed Services to provide proactive alerts and remediation of UPS-related issues, both remote and via on-site dispatch for replacement, is a strong complement to our existing portfolio. Enhanced manageability and control of power protection, enables our customers to avoid service disruption for maximized uptime and support of their business continuity strategies.”
Flexible service options for any distributed IT need
A quick glance at single-phase edge service options
“Schneider” or “Partner” indicates who is responsible for the type of support in each service option.
|
Service Option
|
Remote Monitoring
|
Basic Remote Support
|
Advanced Remote Support
|
On-site Support, with Parts Included
|
|---|---|---|---|---|
| EcoStruxure Asset Advisor | Schneider | Schneider | Schneider | Partner |
| Dispatch Services | Partner | Partner | Schneider | Schneider |
| Monitoring & Dispatch Services | Schneider | Schneider | Schneider | Schneider |
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