1 Year APC Remote Monitoring Service for 1 UPS Up to 200kW
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A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure ...
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Includes: 1 year contract
WRMS1YR-UPS200 Features
1 Year APC Remote Monitoring Service for 1 UPS Up to 200kW
A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resol....
Includes: 1 year contract
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Experienced NCPI professionals
Aid in quick diagnosis of problems 24/7.
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Online Alarm/Event Reports
Complete history is available online which outlines each event and the appropriate action that was taken according to the customers predefined escalation procedure.
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Phone notification
Prompt contact with recommendations enables timely and informed choice of action.
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User-definable escalation procedures and contacts
Customers have full control over escalation procedures and contacts for each alarm allowing APC’s monitoring service to adapt to their ever-changing needs.
Remote Monitoring Services Features & Benefits
Agility
Multi-device support
Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
Trending analysis
Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Availability
24x7 expert monitoring
Device experts provide 24-hour monitoring of the physical infrastructure, alleviating the strain on internal support resources.
Alarm notification
Customers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.
Convenience
Proactive service response
Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately.
Web portal
Offers a central repository of system information with a dashboard view of system status.
Product Distribution
United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Austria, Australia, Azerbaijan, Bosnia & Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Bolivia, Brazil, Bahamas, Botswana, Belarus, Belize, Congo - Kinshasa, Switzerland, Côte d’Ivoire, Chile, Cameroon, China, Colombia, Costa Rica, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Guatemala, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iceland, Jamaica, Jordan, Kenya, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Lebanon, St. Lucia, Liberia, Luxembourg, Morocco, Madagascar, Mali, Myanmar (Burma), Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Malaysia, Mozambique, Namibia, Nigeria, Nicaragua, Netherlands, Norway, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Réunion, Romania, Rwanda, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks & Caicos Islands, Togo, Thailand, Tajikistan, Turkmenistan, Trinidad & Tobago, Taiwan, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, St. Vincent & Grenadines, Venezuela, U.S. Virgin Islands, Vietnam, Yemen, Mayotte, South Africa, Zambia, Zimbabwe