NBD On-Site Service Upgrade to Factory Warranty
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An APC factory trained technician will arrive on site to diagnose or repair your APC equipment
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Includes: 1 year contract
WUPGONSITEFW-AS-00 Features
NBD On-Site Service Upgrade to Factory Warranty
An APC factory trained technician will arrive on site to diagnose or repair your APC equipment
Includes: 1 year contract
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Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
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Corrective maintenance
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
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Experienced Staff of Power Professionals
Remote Monitoring Center is staffed by a dedicated group of monitoring who aid in the quick diagnosis of power problems.
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Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
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Industry experienced project professionals
Work with Professional Services Consultants who solve your data center problems by integrating a knowledge of industry best practices with practical, data center industry experience in assessment and analysis.
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Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
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Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
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On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
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Single point of contact
Allowing an APC Project Manager to oversee your critical projects gives you a single point of contact for all project issues, leaving you free to focus on your core business objectives.
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Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
On Site Service Features & Benefits
Convenience
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Product Distribution
United Arab Emirates, Albania, Armenia, Angola, Austria, Azerbaijan, Bosnia & Herzegovina, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Botswana, Belarus, Congo - Kinshasa, Switzerland, Côte d’Ivoire, Cameroon, Cyprus, Czechia, Germany, Djibouti, Denmark, Algeria, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Gabon, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Croatia, Hungary, Ireland, Israel, Iraq, Iceland, Italy, Jordan, Kenya, Cambodia, Kuwait, Kazakhstan, Lebanon, Liberia, Lithuania, Luxembourg, Latvia, Morocco, Madagascar, Mali, Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mozambique, Namibia, Nigeria, Netherlands, Norway, Oman, Pakistan, Poland, Portugal, Réunion, Romania, Rwanda, Saudi Arabia, Sweden, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, Togo, Tajikistan, Turkmenistan, Turkey, Tanzania, Ukraine, Uganda, Uzbekistan, Yemen, Mayotte, South Africa, Zambia, Zimbabwe