3 Year Remote Monitoring Service 80 to 119kW
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A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure ...
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Includes: 3 year contract
WRM3YR119 Features
3 Year Remote Monitoring Service 80 to 119kW
A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resol....
Includes: 3 year contract
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Browser Accessible
View the user interface with a browser. Provides quick access from anywhere on a secure network.
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Customized escalation policies
Alerts are managed according to your escalation policies and received in multiple formats.
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Event logging
The UPS stores the last 250 alarms and events in the time stamped event log for easy diagnosis of power events or UPS faults.
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Event summary report
Description of incidents affecting the individual NCPI device/site.
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Experienced NCPI professionals
Aid in quick diagnosis of problems 24/7.
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Multi-device support
Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
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Phone notification
Prompt contact with recommendations enables timely and informed choice of action.
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Quarterly reports
Highlights potential problem areas and provides recommended solutions to protect future availability.
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Ticket history
Summary tracking via ticket ID, date or event description for NCPI devices.
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Trending analysis
Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Remote Monitoring Services Features & Benefits
Convenience
Proactive service response
Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately.
Web portal
Offers a central repository of system information with a dashboard view of system status.
Availability
Alarm notification
Customers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.
24x7 expert monitoring
Device experts provide 24-hour monitoring of the physical infrastructure, alleviating the strain on internal support resources.
Agility
Multi-device support
Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
Trending analysis
Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Product Distribution
United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Austria, Australia, Azerbaijan, Bosnia & Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Bolivia, Brazil, Bahamas, Botswana, Belarus, Belize, Congo - Kinshasa, Switzerland, Côte d’Ivoire, Chile, Cameroon, China, Colombia, Costa Rica, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Guatemala, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Lebanon, St. Lucia, Liberia, Lithuania, Luxembourg, Morocco, Madagascar, Mali, Myanmar (Burma), Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Malaysia, Mozambique, Namibia, Nigeria, Nicaragua, Netherlands, Norway, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Réunion, Romania, Rwanda, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks & Caicos Islands, Togo, Thailand, Tajikistan, Turkmenistan, Turkey, Trinidad & Tobago, Taiwan, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, St. Vincent & Grenadines, Venezuela, U.S. Virgin Islands, Vietnam, Yemen, Mayotte, South Africa, Zambia, Zimbabwe