1 Year 24HR Response Upgrade to Factory Warranty or Existing Service Contract for up to 40 kVA
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An APC factory trained technician will arrive on site to diagnose or repair your APC equipment
WUPG24HR-UG-01 Features
1 Year 24HR Response Upgrade to Factory Warranty or Existing Service Contract for up to 40 kVA
An APC factory trained technician will arrive on site to diagnose or repair your APC equipment
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Multiple levels of service
With the option of packages or individual service components, our services are structured to allow you to pick and choose based on your needs.
On Site Service Features & Benefits
Convenience
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Product Distribution
United Arab Emirates, Antigua & Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Austria, Azerbaijan, Bosnia & Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Bolivia, Brazil, Bahamas, Botswana, Belarus, Belize, Congo - Kinshasa, Switzerland, Côte d’Ivoire, Chile, Cameroon, Colombia, Costa Rica, Serbia and Montenegro, Cyprus, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Guatemala, Guyana, Honduras, Croatia, Haiti, Hungary, Ireland, Israel, Iraq, Iceland, Italy, Jamaica, Jordan, Kenya, St. Kitts & Nevis, Kuwait, Cayman Islands, Kazakhstan, Lebanon, St. Lucia, Liberia, Lithuania, Luxembourg, Latvia, Morocco, Madagascar, North Macedonia, Mali, Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Mozambique, Namibia, Nigeria, Nicaragua, Netherlands, Norway, Oman, Panama, Peru, Pakistan, Puerto Rico, Portugal, Paraguay, Réunion, Romania, Rwanda, Saudi Arabia, Sweden, Slovenia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks & Caicos Islands, Togo, Tajikistan, Turkmenistan, Turkey, Trinidad & Tobago, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, St. Vincent & Grenadines, Venezuela, U.S. Virgin Islands, Yemen, Mayotte, South Africa, Zambia, Zimbabwe