(1 Year) Next Business Day On-site Service Factory Warranty Upgrade

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  • An APC factory trained technician will arrive on site to diagnose or repair your APC equipment

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WUPGONSITEFW-VT-10 Features

(1 Year) Next Business Day On-site Service Factory Warranty Upgrade
An APC factory trained technician will arrive on site to diagnose or repair your APC equipment
  • 7x24 telephone technical support
    Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
  • Functional verification
    During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
  • Labor and travel expenses included
    Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
  • On site troubleshooting
    While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
  • Parts included
    Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
  • Written summary report
    APC project managers will provide you with written reports to keep you informed of the progress of your project.

On Site Service Features & Benefits

Convenience

Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Product Distribution

United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Austria, Australia, Azerbaijan, Bosnia & Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Bolivia, Brazil, Bahamas, Botswana, Belarus, Belize, Congo - Kinshasa, Switzerland, Côte d’Ivoire, Chile, Cameroon, China, Costa Rica, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Gabon, Grenada, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Guatemala, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Lebanon, St. Lucia, Liberia, Lithuania, Luxembourg, Latvia, Morocco, Madagascar, Mali, Myanmar (Burma), Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Malaysia, Mozambique, Namibia, Nigeria, Nicaragua, Netherlands, Norway, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Réunion, Romania, Rwanda, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks & Caicos Islands, Togo, Thailand, Tajikistan, Turkmenistan, Turkey, Trinidad & Tobago, Taiwan, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, St. Vincent & Grenadines, Venezuela, U.S. Virgin Islands, Vietnam, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

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