(1) Additional Contract Preventive Maintenance Visit for (1) Galaxy RPP 250 or 400 A
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Performed at any point for your UPS or cooling system lifecycle, regardless of your service contract status.
WPMV-PM-50 Features
(1) Additional Contract Preventive Maintenance Visit for (1) Galaxy RPP 250 or 400 A
Performed at any point for your UPS or cooling system lifecycle, regardless of your service contract status.
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Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
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Consumables replacement
From air filters and fuses to fans and capacitors, APC will replace all parts on the system that expire as a result of normal wear and tear.
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Corrective maintenance
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
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Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
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Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
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Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
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On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
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Proactive monitoring
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.
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System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
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Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
On-demand Services Features & Benefits
Convenience
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Product Distribution
United Arab Emirates, Argentina, Austria, Australia, Belgium, Bulgaria, Brazil, Switzerland, Chile, China, Colombia, Costa Rica, Serbia and Montenegro, Germany, Denmark, Algeria, Estonia, Egypt, Spain, United Kingdom, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Italy, Japan, South Korea, Kazakhstan, Lithuania, Latvia, Morocco, North Macedonia, Mexico, Malaysia, Nigeria, Netherlands, Norway, New Zealand, Peru, Philippines, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Thailand, Tunisia, Turkey, Taiwan, Ukraine, Vietnam, South Africa