2 Yr On Site Warr Ext for 1 Uniflair DSAF1000 free cooling chiller
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Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
WOE2YR-UF-77A Features
2 Yr On Site Warr Ext for 1 Uniflair DSAF1000 free cooling chiller
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
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Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
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Cooling consumables replacement
APC will replace air filters on the system that expire as a result of normal wear and tear.
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Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
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Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
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Flexible Service Scheduling
Flexible service scheduling options available to meet your business requirements
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Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
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Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
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Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
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Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
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Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
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System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
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Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Service Plans Features & Benefits
Serviceability
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Flexible on site response times
Choose an on site response time that best meets your business requirements and budget
Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Onsite diagnostics & repair
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.
EcoStruxure Asset Advisor
EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.
Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Product Distribution
United Arab Emirates, Argentina, Austria, Australia, Belgium, Bulgaria, Brazil, Switzerland, Chile, China, Colombia, Costa Rica, Serbia and Montenegro, Czechia, Germany, Denmark, Algeria, Estonia, Egypt, Spain, Finland, United Kingdom, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Italy, Japan, South Korea, Kazakhstan, Lithuania, Latvia, Morocco, North Macedonia, Mexico, Malaysia, Nigeria, Norway, New Zealand, Peru, Philippines, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Thailand, Tunisia, Turkey, Taiwan, Ukraine, United States, Vietnam, South Africa