1 YR On-Site (Out of Factory Wty) with Monitoring & Dispatch (SmartConnect or NMC Required)
WMD1YOSOFW-SP-04 Features
1 YR On-Site (Out of Factory Wty) with Monitoring & Dispatch (SmartConnect or NMC Required)
-
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
-
Corrective maintenance
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
-
Flexible Service Scheduling
Flexible service scheduling options available to meet your business requirements
-
Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
-
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
-
Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
-
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
-
Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
-
Proactive monitoring
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.
-
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Product Distribution
United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Aruba, Azerbaijan, Bosnia & Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Bolivia, Brazil, Bahamas, Botswana, Belarus, Belize, Congo - Kinshasa, Côte d’Ivoire, Chile, Cameroon, China, Colombia, Costa Rica, Cyprus, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Fiji, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Guatemala, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Ireland, Israel, India, Iraq, Iceland, Jamaica, Jordan, Japan, Kenya, Cambodia, St. Kitts & Nevis, Kuwait, Cayman Islands, Kazakhstan, Lebanon, St. Lucia, Liberia, Lithuania, Luxembourg, Latvia, Morocco, Madagascar, North Macedonia, Mali, Myanmar (Burma), Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Mozambique, Namibia, Nigeria, Nicaragua, Norway, Oman, Panama, Pakistan, Puerto Rico, Portugal, Paraguay, Qatar, Réunion, Romania, Rwanda, Saudi Arabia, Sweden, Slovenia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks & Caicos Islands, Togo, Tajikistan, Turkmenistan, Tunisia, Turkey, Trinidad & Tobago, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, St. Vincent & Grenadines, Venezuela, U.S. Virgin Islands, Yemen, Mayotte, South Africa, Zambia, Zimbabwe