{}

Our Brands

Search FAQs
Deployment of Data Center Expert 7.9.x VM only allows up to 8 CPU cores.
Issue:
Deployment of Data Center Expert 7.9.x only allows up to 8 CPU cores.

Product Line:
Data Center Expert

Environment:
DCE potentially any version
AP94VMACT deployment on VMware ESXI

Cause:
Data Center Expert VM was only built with the maximum capacity of 8 CPU cores. This was due to compatibility with ESXI version 4.

Resolution:
This can be edited in VMware and changed to allow more cores.

Shut the vm down.
Right click the VM in vsphere.
Go to Compatibility --> Upgrade Compatibility
conmpatibility_menu.PNG

You will get a warning stating that this is an irreversible operation. Hit yes.
compatibility_warning.PNG

Choose the last one in the "Compatible With" list and hit OK
compatible_with.PNG

You should now be able to set over 8 CPUs for the DCE 7.9.2
compatible_edit_settings.PNG



***Please note that if you have deployed a version and increased the number of cores, then upgraded that version to the next (not a fresh VM deployment), you will not see this issue.

APC USA

Explore more
Range:
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.