Issue:
Customers may ask if there is a minimum load rating needed before moving to Shock Packaging.
Product Line:
NetShelter SX Shock Package
Environment:
All models, all serial numbers.
Cause:
Customers may need to ship cabinets with a light load, and ask if there's a load weight at which we recommend Shock Packaging be used.
Resolution:
We recommend Shock Packaging cabinets be used when shipping cabinets with equipment installed, regardless of the weight.
Customers may ask if there is a minimum load rating needed before moving to Shock Packaging.
Product Line:
NetShelter SX Shock Package
Environment:
All models, all serial numbers.
Cause:
Customers may need to ship cabinets with a light load, and ask if there's a load weight at which we recommend Shock Packaging be used.
Resolution:
We recommend Shock Packaging cabinets be used when shipping cabinets with equipment installed, regardless of the weight.
Released for:APC USA
