Search FAQs

Why do I not see the check box for "Command File" in PowerChute Business Edition when viewing the interface using Firefox?

Issue:
Viewing PowerChute Business Edition interface using Firefox and the Command File check boxes are missing.
firefox screenshot with check box

Product Line:
PowerChute Business Edition (PCBE)

Environment:
Firefox web browser versions 25 and older

Cause:
Undetermined

Resolution:
We recommend updating to the latest version of Firefox.

With older version of Firefox mouse over the area where the check box should be and click. The check boxes will appear.