Issue:
A command file is not running within PowerChute.
Product Line:
PowerChute Network Shutdown
PowerChute Business Edition
PowerChute Serial Shutdown
Environment:
All supported Windows Operating Systems.
NOTE: For assistance with Linux/Unix scripts see Schneider Electric FAQ PowerChute Network Shutdown for UNIX/Linux is not running shell scripts/command
Cause:
Syntax
Solution:
The command file runs using the local system account. PowerChute cannot execute programs that require interaction with the desktop; only command line-enabled programs are supported, e.g., if you try to launch Notepad, it will fail. In earlier versions of Windows, all services run in Session 0 along with applications. This situation poses a security risk. In Windows Vista and later versions of Windows, the operating system isolates services in Session 0 and runs applications in other sessions. PowerChute is run in Session 0, so if a command file launches a .exe, that .exe will be launched in Session 0 and not visible to the logged-in users. To verify that the .exe has launched open Task Manager, review the list of Processes running. More information on Windows Session can be found at
A command file is not running within PowerChute.
Product Line:
PowerChute Network Shutdown
PowerChute Business Edition
PowerChute Serial Shutdown
Environment:
All supported Windows Operating Systems.
NOTE: For assistance with Linux/Unix scripts see Schneider Electric FAQ PowerChute Network Shutdown for UNIX/Linux is not running shell scripts/command
Cause:
Syntax
Solution:
The command file runs using the local system account. PowerChute cannot execute programs that require interaction with the desktop; only command line-enabled programs are supported, e.g., if you try to launch Notepad, it will fail. In earlier versions of Windows, all services run in Session 0 along with applications. This situation poses a security risk. In Windows Vista and later versions of Windows, the operating system isolates services in Session 0 and runs applications in other sessions. PowerChute is run in Session 0, so if a command file launches a .exe, that .exe will be launched in Session 0 and not visible to the logged-in users. To verify that the .exe has launched open Task Manager, review the list of Processes running. More information on Windows Session can be found at