EcoStruxure IT Expert

A cloud-based, vendor agnostic, secure solution that enables wherever-you-go monitoring and visibility into your IT physical infrastructure
EcoStruxure IT Expert provides an efficient way for distributed IT and local edge organizations to monitor their power and cooling multi-vendor physical infrastructure equipment. Real-time monitoring, benchmarking, assessment, and instant fault notification and escalation provide the visibility and insights you need to proactively manage your IT infrastructure. This open and flexible central repository of critical information can be accessed by multiple users, and your preferred partner, from anywhere on the network, allowing quick resolution of critical infrastructure events that can adversely affect IT system availability. With the power of the cloud, you can make data-driven decisions, react to abnormal device behavior before it becomes an issue, and run analytics that will help you focus on what matters.
EcoStruxure IT Expert

Features & Benefits

Manageability

Assessment
Determine patterns of healthy behavior and provide a scorecard using analytics and machine learning to identify which devices require attention.
Alarm Consolidation
Reduces erroneous alarms and decreases MTTR by detecting the root cause in minutes.
Unified console
Customizable Windows and Linux client application enables instant access from any browser or mobile device
Multi-vendor device support
Extensive multi-vendor support for monitoring networked SNMP, MODBUS and Redfish devices. Enables visibility of devices through threshold alert notifications, data trending and reporting.
Centralized Inventory Management
Obtain Immediate and detailed visibility of all physical infrastructure devices by geography or customizable location.
Benchmarking
Compare your devices performance against the total population of similar devices in the industry.
Event Notifications
Receive real-time event notifications that minimize response times to critical physical infrastructure situations, reduce mean time to repair, improve efficiency, and maximize uptime.
Cloud-based monitoring
Maintain uptime for local edge and distributed environments and check the status of your physical infrastructure equipment from a centralized view, ensuring peace of mind whether onsite or remote.

Adaptability

Extendable architecture
Available node and application license keys extend the capabilities of the platform allowing it to grow to meet changing business needs.

Availability

Reporting
Downloadable reports for ease of data collection, distribution and analysis.
Graphical trending analysis
Access current and historic data for any device or group of devices. Plot and graph multiple data points in a logical correlation to visualize potential hazardous trends.
Centralized Alert Repository
Access historical alerts from several appliances through one central database. Sort alerts by type, date, appliance, and/or device group.

Protection

Remote monitoring support
Web-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.
Encrypted communications
2048 bit RSA certificate and data is encrypted in transit using 256 bit AES encryption. EcoStruxure IT Gateway uses an outbound connection through Port 443, and only communicates to EcoStruxure IT cloud using 40.84.62.190 and 23.99.90.28.

Agility

Private networking
Reduce IP addresses needed on the public network to manage devices, by placing them on an isolated secure network.
Automatic updates and backups
Updates and backups are automatically applied to always provide the most current solution.
Auto-discovery
Reduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network.

Support & Services

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