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UPS does not shut down after power-related events when configured with PowerChute Business Edition
Issue:
UPS does not shut down after power-related events (“Power Failed” or “Low Battery” events).
Product:
PowerChute Business Edition v9.2.1 and higher
Environment:
UPS devices with the C postfix, e.g. SMT 750C, SMC 1500C
Solution:
Upgrade your UPS firmware to the latest revision to resolve the issue. For more information, see Knowledge Base article FA279197 available on the APC website.
UPS does not shut down after power-related events (“Power Failed” or “Low Battery” events).
Product:
PowerChute Business Edition v9.2.1 and higher
Environment:
UPS devices with the C postfix, e.g. SMT 750C, SMC 1500C
Solution:
Upgrade your UPS firmware to the latest revision to resolve the issue. For more information, see Knowledge Base article FA279197 available on the APC website.
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