{}

Nuestras marcas

Bienvenido al sitio web de Schneider Electric

Bienvenido a nuestro sitio web.
Buscar Preguntas Frecuentes
Why do my TCP/IP network settings disappear when downgrading my Network Management Card 2?

Issue

My TCP/IP network settings disappeared when I downgraded my Network Management Card 2 firmware.


Product Line


  • UPS Network Management Card 2 - AP9630/AP9630/CH, AP9631/AP9631CH, AP9635/AP9635CH


Environment
  • All serial numbers
  • Users downgrading from v6.X.X or v5.1.X to 5.0.X.


Cause

Prior to AOS release v 5.1.1, the Network Management Card 2 devices support IPv4 only and implement a single TCP/IP stack. AOS v 5.1.1 or higher introduces support for IPv6 as well as maintaining support for IPv4. Because of this new support, the Network Management Card 2 devices now utilize dual TCP/IP stacks. These stacks are completely independent of each other.


Resolution

Because of this new dual IP stack support, as well as some other firmware differences in AOS v5.1.1 and greater, a downgrade to AOS 5.0.x from AOS v5.1.1 or greater will completely erase the TCP/IP network settings on the Network Management Card 2. A user must terminal in via the local console connection in order to correct these settings and finish the upgrade via the network.

APC does not recommend a user downgrade their firmware unless specifically instructed by APC tech support for a certain reason. Even so, a user must be aware of this situation.

Schneider Electric Peru

Why do my TCP/IP network settings disappear when downgrading my Network Management Card 2?

Issue

My TCP/IP network settings disappeared when I downgraded my Network Management Card 2 firmware.


Product Line


  • UPS Network Management Card 2 - AP9630/AP9630/CH, AP9631/AP9631CH, AP9635/AP9635CH


Environment
  • All serial numbers
  • Users downgrading from v6.X.X or v5.1.X to 5.0.X.


Cause

Prior to AOS release v 5.1.1, the Network Management Card 2 devices support IPv4 only and implement a single TCP/IP stack. AOS v 5.1.1 or higher introduces support for IPv6 as well as maintaining support for IPv4. Because of this new support, the Network Management Card 2 devices now utilize dual TCP/IP stacks. These stacks are completely independent of each other.


Resolution

Because of this new dual IP stack support, as well as some other firmware differences in AOS v5.1.1 and greater, a downgrade to AOS 5.0.x from AOS v5.1.1 or greater will completely erase the TCP/IP network settings on the Network Management Card 2. A user must terminal in via the local console connection in order to correct these settings and finish the upgrade via the network.

APC does not recommend a user downgrade their firmware unless specifically instructed by APC tech support for a certain reason. Even so, a user must be aware of this situation.

 

Schneider Electric Peru

Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.