{}

Nuestras marcas

Bienvenido(a) al sitio web para México de Schneider Electric

Te damos la bienvenida a nuestro sitio web para México.
Buscar Preguntas Frecuentes
PowerChute support with USB or Serial communication - Supported APC UPS Models

Issue:
When manually selecting an APC UPS during PowerChute Serial Shutdown or PowerChute Business Edition installation, multiple categories must be considered.

Product Line:

PowerChute Serial Shutdown v1.0 and higher
PowerChute Business Edition version 9.5 and higher

Environment:
All supported operating systems are connected to Smart-UPS, Easy UPS On-Line, or Back-UPS.
NOTE1: Back-UPS model UPSs are only supported with PowerChute Serial Shutdown, which replaces PowerChute Personal Edition and PowerChute Business Edition.

NOTE2: Linux operating systems are only supported with Smart-UPS and Easy UPS Online models. Smart-UPS (Type A) connected over USB is not supported on Red Hat® Enterprise Linux® 7.x.
Back-UPS are not supported with Linux operating systems.

See a list of supported UPS below.


Cause:
To accommodate installation pre-requisites for Easy UPS On-Line, Smart-UPS or Back-UPS

Resolution:
In PowerChute Serial Shutdown v1.0+ or PowerChute Business Edition v9.5+, you are asked to select your UPS from a list of UPSs with model prefixes (e.g., SMT, SMX, SMC, SU, etc.) or run auto-detect of UPS on a Windows OS.

Depending on your UPS model, the model and serial numbers are printed on the barcode label at the back or bottom of the UPS. Some rack-mount Smart-UPS have the barcode label behind the front bezel.

BAR CODE STICKER
All supported Smart-UPS UPS models are categorized into two types:

  • Type A - Smart-UPS and Easy-UPS with prefix (Smart-UPS models) SMT, SMX, SURTD, SRT, SMTL, SCL, SMC, and SRTL; (Easy-UPS models) SRC2KUXI, SRC3KUXI, and SRC3KUXIX709)
  • Type B - Smart-UPS excluding UPS models with prefix SMT, SMX, SURTD, SRT, SMTL, SCL, SMC, UX, and SRTL

Supported Smart-UPS and Easy-UPS models are

Type A UPSType B UPS
SMTSU
SMXSUA (including C500J)
SURTDSURT
SRTSURTA
SMTLSC
SCLSUM
SMCSRV Models: (3kVA & below)
SRTLUX
SRC models:
  • SRC2KUXI
  • SRC3KUXI
  • SRC3KUXIX709
Any SRC model, excluding those listed under Type A.


NOTE: A Back-UPS model is neither Type-A nor Type-B. In the installer dropdown list, select Back-UPS.
Supported Back-UPS models are

BVBVX-LI BVKBE/BNBKBX/BNBRBGM.



For more information on Smart-UPS models, see https://www.se.com/ww/en/product-range/61915-smartups/?parent-subcategory-id=8020
For more information on Easy UPS On-Line models, see https://www.se.com/ww/en/product-range/65668-easy-ups-1-ph-online/?parent-subcategory-id=8020.
For more information on Back-UPS models, see https://www.se.com/ww/en/product-subcategory/8010-home-office-electronics/?filter=business-3-critical-power-cooling-and-racks

Schneider Electric Mexico

PowerChute support with USB or Serial communication - Supported APC UPS Models

Issue:
When manually selecting an APC UPS during PowerChute Serial Shutdown or PowerChute Business Edition installation, multiple categories must be considered.

Product Line:

PowerChute Serial Shutdown v1.0 and higher
PowerChute Business Edition version 9.5 and higher

Environment:
All supported operating systems are connected to Smart-UPS, Easy UPS On-Line, or Back-UPS.
NOTE1: Back-UPS model UPSs are only supported with PowerChute Serial Shutdown, which replaces PowerChute Personal Edition and PowerChute Business Edition. 

NOTE2: Linux operating systems are only supported with Smart-UPS and Easy UPS Online models. Smart-UPS (Type A) connected over USB is not supported on Red Hat® Enterprise Linux® 7.x.
Back-UPS are not supported with Linux operating systems.

See a list of supported UPS below.


Cause:
To accommodate installation pre-requisites for Easy UPS On-Line, Smart-UPS or Back-UPS

Resolution:
In PowerChute Serial Shutdown v1.0+ or PowerChute Business Edition v9.5+, you are asked to select your UPS from a list of UPSs with model prefixes (e.g., SMT, SMX, SMC, SU, etc.) or run auto-detect of UPS on a Windows OS.

Depending on your UPS model, the model and serial numbers are printed on the barcode label at the back or bottom of the UPS. Some rack-mount Smart-UPS have the barcode label behind the front bezel. 

BAR CODE STICKER
All supported Smart-UPS UPS models are categorized into two types:

  • Type A - Smart-UPS and Easy-UPS with prefix (Smart-UPS models) SMT, SMX, SURTD, SRT, SMTL, SCL, SMC, and SRTL; (Easy-UPS models) SRC2KUXI, SRC3KUXI, and SRC3KUXIX709)
  • Type B - Smart-UPS excluding UPS models with prefix SMT, SMX, SURTD, SRT, SMTL, SCL, SMC, UX, and SRTL

Supported Smart-UPS and Easy-UPS models are

 Type A UPSType B UPS
SMTSU
SMXSUA (including C500J)
SURTDSURT
SRTSURTA
SMTLSC
SCLSUM
SMCSRV Models: (3kVA & below)
SRTLUX
SRC models:
  • SRC2KUXI
  • SRC3KUXI
  • SRC3KUXIX709
     
Any SRC model, excluding those listed under Type A.
 


NOTE: A Back-UPS model is neither Type-A nor Type-B. In the installer dropdown list, select Back-UPS. 
Supported Back-UPS models are 

BVBVX-LI BVKBE/BNBKBX/BNBRBGM.



For more information on Smart-UPS models, see https://www.se.com/ww/en/product-range/61915-smartups/?parent-subcategory-id=8020
For more information on Easy UPS On-Line models, see https://www.se.com/ww/en/product-range/65668-easy-ups-1-ph-online/?parent-subcategory-id=8020.
For more information on Back-UPS models, see https://www.se.com/ww/en/product-subcategory/8010-home-office-electronics/?filter=business-3-critical-power-cooling-and-racks

Schneider Electric Mexico

Explora más
Rango:
Explora más
Rango:
Explora más
Rango:
Explora más
Rango:
move-arrow-top
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.