Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
SRTG 15-20kVA UPS displays "Check Dust Filter" Alert
Problem: The UPS displays "Check Dust Filter" Alert

Product Line: SRTG15KXLI, SRTG20KXLI

Environment: All models, all serial numbers; typically 3 months after initial installation

Cause: The SRTG15KXLI and SRTG20KXLI UPS models are not equipped with a dust filter, but the detection of the alert is enabled in the UPS. This alert does not impact the functionality of the UPS.

Resolution:

The alert can be cleared using the Esc / Clear button on the UPS front panel.

Schneider Electric Ireland

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

  • All Support & Contact

    Find answers now. Search for a solution on your own, or connect with one of our experts.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.