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Mismatch between actual RBC Serial Number and RBC Serial Number reported through NMC
Problem: In some cases, there may be a mismatch between the actual RBC Serial Number and the RBC Serial Number reported through the NMC:

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Product Line: Smart-UPS SRT 1-3kVA with Serial Number date codes earlier than AS2415

Cause: The RBC Serial Number is programmed into the UPS during manufacturing for UPS units manufactured before week 15 of 2024. If the RBC is replaced, this can lead to a situation where the actual RBC Serial Number and the RBC Serial Number reported through the NMC are different. This value is not user configurable.

Resolution: The RBC Serial Number is no longer programmed into UPS units manufactured after week 15 of 2024.

Schneider Electric España

Mismatch between actual RBC Serial Number and RBC Serial Number reported through NMC
Problem: In some cases, there may be a mismatch between the actual RBC Serial Number and the RBC Serial Number reported through the NMC:

img

Product Line: Smart-UPS SRT 1-3kVA with Serial Number date codes earlier than AS2415

Cause: The RBC Serial Number is programmed into the UPS during manufacturing for UPS units manufactured before week 15 of 2024. If the RBC is replaced, this can lead to a situation where the actual RBC Serial Number and the RBC Serial Number reported through the NMC are different. This value is not user configurable.

Resolution: The RBC Serial Number is no longer programmed into UPS units manufactured after week 15 of 2024.
 

Schneider Electric España

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