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My EcoStruxure Ready Smart-UPS with an Active Subscription Plan was Replaced, What Should I Do To Transfer the Subscription?
Issue: What should I do to transfer the subscription plan of my EcoStruxure Ready Smart-UPS with an active subscription plan, if the UPS was replaced?

Product Line: EcoStruxure Ready or SmartConnect-enabled Smart-UPS models

Cause: In some cases, the warranty replacement of EcoStruxure Ready Smart-UPS with an active subscription is required. In these cases, the subscription will not be transferred automatically to the replacement UPS.

Resolution: Please contact your local APC Tech Support to request the transfer of any active subscription plans to the replacement UPS.

Schneider Electric Egypt and North East Africa

My EcoStruxure Ready Smart-UPS with an Active Subscription Plan was Replaced, What Should I Do To Transfer the Subscription?
Issue: What should I do to transfer the subscription plan of my EcoStruxure Ready Smart-UPS with an active subscription plan, if the UPS was replaced?

Product Line: EcoStruxure Ready or SmartConnect-enabled Smart-UPS models

Cause: In some cases, the warranty replacement of EcoStruxure Ready Smart-UPS with an active subscription is required. In these cases, the subscription will not be transferred automatically to the replacement UPS.

Resolution: Please contact your local APC Tech Support to request the transfer of any active subscription plans to the replacement UPS.

Schneider Electric Egypt and North East Africa

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