Issue: In rare situations, the UPS firmware update may not install automatically after the firmware file was transferred to the UPS.

Product Line: Smart-UPS On-Line models starting with SRT, SRTL,
except UPS models SRTL2K2RM1UNC, SRTL2K2RM1UINC, SRTL3KRM1UC, SRTL3KRM1UIC, SRTL5KRM2U, SRTL5KRM2UI

Resolution:

After the firmware file is transferred to the UPS using the Network Management Card (NMC), in the