How APC Power Management can grow your IT Partner business

The Need to Grow

As a managed service provider, Vology monitors, manages and maintains more than 100,000 devices at more than 20,000 customer locations. By integrating managed power services into its offer, Vology has been able to grow its business while improving accessibility and customer satisfaction.

Challenge

Expand business opportunities in order to increase recurring revenue
Diversify an already comprehensive MSP portfolio to grow available offers to solve its clients’ most pressing challenges
Incorporate this new offering in a way that streamlines support and improves overall customer experience

Driving Car in the highway between forest

Solution

The addition of managed power services with the industry-leading
APC Smart-UPS^TM battery backup to:

Leverage APC’s integrations with Vology’s preferred remote-monitoring and management platform
Enable monitoring capabilities and proactive notifications, providing optimised uptime while avoiding disruption
Take advantage of enablement resources and profitability programmes through the APC Managed Services Program

A man working on his desktop computer in office

Results

The ability to provide a broader array of managed services offerings to its clients
Increase in recurring revenue, while decreasing operational costs
A broader, more robust portfolio that has improved customer satisfaction and differentiation from other MSPs

Coworkers discussing about Project in Tablet

Designing the Right Solution

“Working with APC, we were able to design the right solution for a national chain’s rollout of a new technology refresh. Vology is able to monitor the chain’s power devices and look for certain levels of shortage to ensure our clients are always on. Certainty for our clients is certainty in a connected world. It’s trust. It erases doubt.”

Billy Blair, Vology Account Manager