Issue:
When connecting the wrong cable to the Serial Port on your Smart-UPS, it may cause the output to turn off when on or for the output to not turn on at all.
Product Line:
All Smart-UPS that have a Serial Port
Resolution:
Please only connect the proper Serial Cable your Smart-UPS comes with to the Serial Port on the back of your Smart-UPS so you do not run into any issues with your Smart-UPS.
When connecting the wrong cable to the Serial Port on your Smart-UPS, it may cause the output to turn off when on or for the output to not turn on at all.
Product Line:
All Smart-UPS that have a Serial Port
Resolution:
Please only connect the proper Serial Cable your Smart-UPS comes with to the Serial Port on the back of your Smart-UPS so you do not run into any issues with your Smart-UPS.
Released for:APC Canada
Issue:
When connecting the wrong cable to the Serial Port on your Smart-UPS, it may cause the output to turn off when on or for the output to not turn on at all.
Product Line:
All Smart-UPS that have a Serial Port
Resolution:
Please only connect the proper Serial Cable your Smart-UPS comes with to the Serial Port on the back of your Smart-UPS so you do not run into any issues with your Smart-UPS.
When connecting the wrong cable to the Serial Port on your Smart-UPS, it may cause the output to turn off when on or for the output to not turn on at all.
Product Line:
All Smart-UPS that have a Serial Port
Resolution:
Please only connect the proper Serial Cable your Smart-UPS comes with to the Serial Port on the back of your Smart-UPS so you do not run into any issues with your Smart-UPS.
Released for:APC Canada
