{}

Our Brands

0 item count of documents is
0 item count of documents is
CANADA Partner Login BECOME A PARTNER Item count in basket is 0 Order Status

  1. Support
  2. Search FAQs
  3. FA159647

Search FAQs

Native serial shutdown on Microsoft Windows OS

Issue:
Not able to configure Native serial shutdown on Microsoft Windows OS.

Product:
Native serial shutdown

Environment:
Microsoft Windows Vista, Windows 7, 8, 10, Windows server 2008, 2010, 2012, 2016, 2019

Cause:
Microsoft has removed the serial UPS support from its operating systems.

Solution:
For Smart-UPS switch connection type and use USB or install PowerChute Business Edition.
For Back-UPS switch connection type and use USB.

Released for:APC Canada

Explore more
Range:
Back-UPS
Smart-UPS

Articles that might be helpful

Show more articlesshow more
 Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
Back-UPS
Smart-UPS