PowerChute Network Shutdown version 5 reports "Cannot connect to vCenter Server over the network."

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FAQ000265038

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PowerChute Network Shutdown version 5 reports "Could not connect to the vCenter Server over the network."

Issue:
PowerChute Network Shutdown version 5 reports, "Could not connect to the vCenter Server over the network."

vCenter Server Details page within the PowerChute web UI

vCenter Server Details page within the PowerChute web UI

Product:
PowerChute Network Shutdown version 5

Environment:
VMware vCenter Server 7.x or 8.x

Cause:
Misconfiguration

Solution:
See the attached PDF
How to troubleshoot Cannot connect to vCenter Server.pdf