Contact Us

Customer Service

For all other non-technical inquiries, such as price and availability, order status or tracking. Monday-Friday 8:00am - 12:15pm & 01:00pm - 05:00pm.

Call: +32 (0) 2620 8085

Corporate Headquarters

Schneider Electric nv/sa
Dieweg 3
1180 Brussels
Belgium

Call: +32 (0) 2620 8085

Before You Buy

Call Sales Support

You are interested in purchasing APC products.

Call: +32 (0) 2620 8085

Government & Education

You need purchasing information government or education organizations.

Call: +32 (0) 2620 8085

Partners & Resellers

You need support or are not sure if your company is a partner

Find a Reseller

Locate an APC trained reseller for more product and application knowledge

Find a Reseller Location

Online Resellers

APC products are also available through these online resellers

Find an Online Location

After You Buy

Battery Sales

You need to replace the battery on your UPS.

Service Sales Support

You own an APC product and would like to buy services for it.

Call: +32 (0) 2620 8085

Call Tech Support

Our tech support agents can help you with technical questions. Please have your model and serial numbers available.

Call: +32 (0) 2620 8085

Additional links

Product Safety Notice

Learn more about the recommended actions concerning the recovery program for PRB-239058 - FOR 192V BATTERY CARTRIDGE USED IN SMART-UPS ON-LINE SYSTEMS

Go to Notice

mySchneider Partner Portal

Register or log in to mySchneider to access best-in-class certification training, deal registration discounts, dedicated support, marketing and sales resources and more.

How to buy

Easily find the nearest APC Reseller, Partner or Distributor in your area.

Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Monday-Friday between 8am – 8pm EST