Issue:
NetBotz graphs have only 2 data points
Product Line:
NetBotz
Environment:
NBWL0755
NBRK0750
Cause:
NetBotz sensors that do not change will only show 2 data points in a graph. For instance, a door sensor that has not opened will have a closed State at the beginning of the graph and at the end. No other points will be recorded. The same will be seen for a temperature sensor if the temperature has not changed.
Conversely, if there have been multiple changes, you should see multiple points on the graph.
Resolution:
Upon checking Sensor data history excel, it shows all sensor data captured during this time period.
This function works as designed.
NetBotz graphs have only 2 data points
Product Line:
NetBotz
Environment:
NBWL0755
NBRK0750
Cause:
NetBotz sensors that do not change will only show 2 data points in a graph. For instance, a door sensor that has not opened will have a closed State at the beginning of the graph and at the end. No other points will be recorded. The same will be seen for a temperature sensor if the temperature has not changed.
Conversely, if there have been multiple changes, you should see multiple points on the graph.
Resolution:
Upon checking Sensor data history excel, it shows all sensor data captured during this time period.
This function works as designed.
Published for:APC Belgium
